If you no longer like the artwork.
The wrong size, paper type, or frame was shipped.
The product was delivered in a damaged condition.
You may return the item(s) within 10 days of delivery for a refund. Courier return charges apply and will be deducted from the refund amount.
To initiate a return, please submit a refund request within 48 hours of delivery by visiting Orders , selecting the relevant order, and clicking “Refund Product.” Kindly upload clear images of the delivered product and provide your bank details. Once approved, our team will arrange a pickup. You can also share the product image via email (hello@artebella.in) or whatsapp.
Returned items must be in the same condition as received. If the product is damaged during return transit, an appropriate deduction will be made before processing the refund.
If the refund amount is not credited to your account within 7 days of pickup, please contact our support team for assistance.
If the product is damaged during the return process, deductions will be made before processing the refund.
Replacements are offered only in cases of manufacturing defects or damage on delivery and will be made with the same product. Replacement requests must be initiated within 48 hours of delivery.
Cancellations:
Orders can be canceled before they are dispatched. Once dispatched, cancellations will not be accepted.
If the product is incorrect inform us within 48 hour, we will schedule replacement.
If the product is lost inform us within 48 hour, our team will contact you to solve the issue.
Return eligibility applies only to products where return terms are explicitly mentioned on the respective product page.
The wrong size, paper type, or frame was shipped.
The product was delivered in a damaged condition.
If you face any of the above issues, email us at hello@artebella.in within 24 hours of delivery, including pictures of the product. Our team will arrange for a replacement.
Refunds will be processed within 7 days of receiving the returned product.
The wrong size, paper type, or frame was shipped.
The product was delivered in a damaged condition.
If the product is incorrect inform us within 24 hour, we will schedule replacement.
If the product is lost inform us within 24 hour, our team will contact you to solve the issue.
For assistance with returns, replacements, or refund, contanct us at.
Email: hello@artebella.in
Whatsapp: Chat with us
